TOOLS & RECOMMENDATIONS

The tools I actually
use and recommend.

No paid placements, no vendor sponsorships influencing what's on this list. Every tool here is something I've used in a real production environment and would recommend to a colleague without hesitation.

Affiliate disclosure: Some links on this page are affiliate links. If you purchase through them, I may earn a small commission at no extra cost to you. This never influences which tools I recommend — if it's on this page, I'd recommend it either way.
☁️
Microsoft 365 & Azure
3 tools
Microsoft Intune Core tool
The gold standard for modern endpoint management. If your organization isn't moving toward Intune, it should be. Cloud-native, constantly improving, and deeply integrated with the rest of the M365 stack.
My go-to for every new client deployment. Most of the content on this blog is built around it.
Learn more →
Included in M365 plans
Microsoft Entra ID Core tool
Formerly Azure AD — the identity backbone of any modern Microsoft environment. Conditional access, MFA, SSO, and hybrid join all live here. If you're not fully utilizing Entra ID, you're leaving security on the table.
Every M365 environment I manage is built on top of Entra ID. Non-negotiable.
Learn more →
Included in M365 plans
BitTitan MigrationWiz Affiliate
The most reliable migration tool I've used for Tenant-to-Tenant, Google Workspace to M365, and mailbox migrations at scale. It handles edge cases gracefully and gives you real visibility into migration progress.
I've used this on dozens of migrations. The alternative is doing it manually — don't do that.
Try it →
Per-mailbox pricing
🛡️
Security & Endpoint Protection
3 tools
Malwarebytes for Teams Affiliate
Lightweight, effective, and significantly less invasive than most enterprise endpoint protection tools. Works well alongside Defender and doesn't conflict with Intune-managed devices. Great for SMB clients who need solid protection without the complexity.
Deployed this across multiple MSP clients. Low overhead, high effectiveness, easy to manage remotely.
Try it →
From $4/device/mo
Microsoft Defender for Endpoint Core tool
For organizations already in the M365 ecosystem, Defender for Endpoint is hard to beat from a value and integration standpoint. Deep Intune integration, automatic attack surface reduction, and solid EDR capabilities built right in.
If you're managing Intune and not using Defender, you're leaving free security features on the table.
Learn more →
Included in M365 E5 / add-on
Huntress Affiliate
Managed threat detection built specifically for MSPs and SMBs. Huntress sits on top of your existing AV and catches what it misses — persistent footholds, ransomware precursors, and lateral movement. Their SOC team handles triage so you don't have to.
One of the few security tools I actively recommend to every MSP client regardless of size.
Try it →
From $3.50/agent/mo
💾
Backup & Recovery
2 tools
Veeam Backup & Replication Affiliate
The industry standard for VM and server backup. Reliable, feature-rich, and the recovery options are genuinely best-in-class. Instant VM recovery, granular restores, and solid cloud repository integration. If you're running VMware or Hyper-V, Veeam is the answer.
Used this across VMware vSphere and Hyper-V environments. Recovery has never let me down when it counted.
Try free →
Free tier + paid plans
Datto SIRIS Recommended
Purpose-built for MSPs — BCDR (Business Continuity and Disaster Recovery) with local virtualization and cloud backup in one appliance. The ability to spin up a failed server locally in minutes is a genuine lifesaver in a disaster scenario. Purpose-built for MSP use.
When a client's server fails at 2AM, Datto's local virtualization is what gets them back online fast.
Learn more →
MSP pricing available
🌐
Networking & DNS
2 tools
Cloudflare Affiliate Free tier
DNS management, DDoS protection, Zero Trust access, and CDN — all in one platform. The free tier alone is more capable than most paid DNS services. For any client managing external-facing services, Cloudflare is the first thing I set up.
I use Cloudflare for DNS on every client that will let me. The speed, reliability, and security features are unmatched at any price point.
Get started →
Free + paid plans
PRTG Network Monitor Affiliate
Comprehensive network monitoring with a genuinely useful interface. SNMP, WMI, NetFlow, packet sniffing — it covers all the protocols you'd want for visibility into what's happening across your network. The free tier for up to 100 sensors is legitimately useful for smaller environments.
Great for environments where you need deep network visibility without building a full SIEM.
Try free →
Free up to 100 sensors
Productivity & Admin
3 tools
NinjaRMM Affiliate
Clean, fast, and actually pleasant to use — which puts it ahead of most RMM tools. Remote access, patch management, scripting, and monitoring all in one platform. The Intune-like policy engine and solid Mac support make it a strong choice for modern mixed environments.
The best RMM I've used from a UI standpoint. Onboarding new technicians is significantly faster than alternatives.
Try it →
Per-device pricing
IT Glue Affiliate
Documentation platform built specifically for MSPs. Standardized templates, automatic asset discovery, password management, and tight integrations with most RMM tools. The difference between a well-documented environment and a nightmare to support is usually IT Glue.
Proper documentation is what makes an MSP scalable. IT Glue is the best platform I've found for enforcing that standard.
Learn more →
Per-user pricing
VSCode + PowerShell Extension Free Recommended
If you're writing PowerShell scripts for Intune, AD, or Azure and you're not using VSCode with the PowerShell extension, you're making your life harder than it needs to be. IntelliSense, integrated debugging, Git integration, and the best terminal experience on Windows. Free, always.
My daily driver for every script, config file, and runbook. Nothing comes close for PowerShell development.
Download free →
100% free
🔧
Missing a tool?
If there's something you use every day that should be on this list, let me know. I'm always looking to expand the recommendations.
Need help choosing the right tools?
Tool selection is one of the things I cover in IT Strategy Sessions. Bring your stack questions and we'll work through the right fit for your environment.